Company Information

Stavanger foto is owned by Alexander AS. Our organization number is NO 968 724 397 MVA.

General terms and conditions

To shop in our webshop you must be registered with a customer account at lab.stavangerfoto.no and be 18 years old or more. If you are under 18 years old your parents or another person who is 18 years old or more may place your order for you. The person who is registered as a customer at Stavanger foto is responsible for payment of orders made with their customer account number at lab.stavangerfoto.no.

The right to cancel purchase (“Angrerett”)

The customer is aware that the right to cancel the purchase within 14 days as described in the norwegian law "Angreloven ((LOV-2014-06-20-27), does not apply to custom or personally adapted products that Stavanger foto delivers.

Ordering process

Your order is binding as soon as the order is registered in our system. Should you wish to cancel your order you have to contact us immediately. When the order is produced it cannot be cancelled. When we have registered your order we will send an order confirmation to your registered email address. It is important that you read through this confirmation to verify that the information is correct. If something is wrong with your order, please contact us by phone or email.

Information in the webshop

We strive to keep the information in the webshop correct. However, should there be errors in the information that lead to situations where we can’t deliver as advertised we reserve the right to cancel the order or parts of it. In situations like these we will contact you through your registered email.

Payment

You can pay using Visa, Mastercard, or Vipps in our webshop. If we have to split your order deliveries you will only be charged for products delivered.

Delivery

As soon as we approve your order we will send you an order confirmation that contains an estimated shipping date. When the order is finished it will be shipped out from our lab/store in Stavanger. Shipping times will vary according to the chosen method of shipping, and which part of the country the order is shipped to. We only ship to Norway. International orders will be cancelled. If you have chosen to pick up your order at our store in Stavanger (Lars Hertervigsgate 3b) you will receive a text-message by sms when your order is ready for pickup.

Security for unpaid purchase

Stavanger foto will retain ownership (“salgspant”) to any products that are delivered to the customer until the full purchase amount including any interest and additional fees have been paid in full.

Cookies

Cookies are small text files that are sent from a website and stored on the visitors computer. This text file is used to improve the website for the user or deliver statistics to the website owner about the use of the website. A cookie can not start a program on your computer. An example of cookie use is to store login information should you cross out the box that gives you this option. Please note that you should not do this on a computer shared with others, as they will be able to use the information to log on to your account. Should your browser be set to not accept cookies, you will not be able to make orders on this website. It is easy to change this setting in your internet browser.